School of Management and Labor Relations

Keyword Search

Connor Formed Metal Products 

by: Applegate, Lynda M.; Stoddard, Donna B.; Conrad, Melinda B.
Source: Harvard Business School 

Connor Formed Metal Products was a small, privately owned manufacturer of custom metal springs and stampings. Since becoming president in 1984, Bob Sloss had implemented many changes to the company's organizational structure, management control systems, and information systems. In particular, he introduced a computer system in one plant to track product jobs through the manufacturing process. Employees at every function and level of the company could access information about a particular customer or job. In 1990, Sloss wondered whether to roll out this system in the company's four other plants.


Link: Connor Formed Metal Products 
Publication Date: 1995-10-16
Pages: 20