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Results for: Operations | Showing Results: 1 to 14 | Total Results: 14 | Sort By: Alphabetical Publication Date

Change Factory  

Delphi not only makes catalytic converters; it has also converted itself. Its factory in Oak Creek, Wisconsin has become a fast, flexible, future-focused operation. The result is a new-economy factory in the heart of the old economy.  
Author: Dorsey, David
Pub. Date: 2000-05-31

Connor Formed Metal Products 

Connor Formed Metal Products was a small, privately owned manufacturer of custom metal springs and stampings. Since becoming president in 1984, Bob Sloss had implemented many changes to the company's organizational structure, management control systems, and information systems. 
Author: Applegate, Lynda M.; Stoddard, Donna B.; Conrad, Melinda B.
Pub. Date: 1995-10-16

Customer Satisfaction Incentives 

Customer satisfaction incentive schemes are increasingly common in a variety of industries. We offer explanations as to how and when incenting employees on customer satisfaction is profitable and offer several recommendations for improving upon current practice. 
Author: Hauser, John R.; Simester, Duncan I.; Wernerfelt, Birger
Pub. Date: 1994-01-01

Diamond Foods 

CEO Michael Mendes has transformed a grower-owned cooperative into a publicly traded top marketer of snack foods. Diamond's organization, culture, product development process, advertising and promotion strategy, and specifically its marketing department have been built 'from the ground up' to address fundamental changes in retail structure and consumer behavior. Can the Diamond model be successfully applied to other food categories?  
Author: Bell, David E.; Shelman, Mary
Pub. Date: 2009-12-15

Employee Ownership and International Diplomacy: Meeting with a Representative of a Thai Worker Cooperative 

Jittra Cotshadet coordinates the Try Arm Worker Collective in Thailand which manufactures ladies' lower undergarments. She described the trials her collective faces in the current Thai political climate... 
Author: Colligan, James
Pub. Date: 2011-12-12

Employee Ownership and Performance 

Companies choose employee ownership models for many reasons, including better governance, succession planning, cultural, or other reasons, but in all cases one of the critical questions to ask is 'How is employee ownership related to performance?' 
Author: Johnson, Jennifer
Pub. Date: 2011-01-18

Employee Ownership and the Entrepreneurial Spirit: The Case of HCSS 

Heavy Construction Systems Specialists, Inc. [HCSS] designs and sells hi-tech software to the heavy/highway construction industry. The case describes a unique corporate culture that has made HCSS a business success in a highly competitive industry. 
Author: Roche, Olivier; Shipper, Frank
Pub. Date: 2010-11-01

Employee Ownership in the Airline Industry 

One of the most visible examples of employee ownership in companies has been in the airline industry, where players like Southwest and United have made efforts to increase employee participation, responsibility and ownership. This Reading Collection features case and other material highlighting airlines' experiences with employee ownership.  
Author: Johnson, Jennifer
Pub. Date: 2010-10-20

Employee Ownership in Traditional Industries 

One of the most significant changes to business in the twentieth century was the shift from more traditional manufacturing and basic industries to high technology and services. As the cases and other material in this Collection illustrate, a number of companies have been able to overcome these challenges not by removing more employees from the equation, as with outsourcing, but by instead integrating employees more closely into their organizational and governance structures.  
Author: Johnson, Jennifer
Pub. Date: 2010-10-20

MBC Ventures, Inc.: An ESOP with a Union Partner 

In an unusual partnership, the United Steelworkers of America union helped the firm’s new owner-managers convert to an ESOP as part of a reorganization. This effort saved jobs and the company. Since that time, the firm’s employees have proven to be its most valuable asset and a key source of its competitive advantage... 
Author: Hoffman, Richard C.; Brown, Marvin O.; Shipper, Frank
Pub. Date: 2013-06-13

Scot Forge: Employee Owners Create a Culture Committed to Quality and Customer Service 

Teamwork—a sense of shared responsibility for success—percolates throughout Scot Forge, the largest open die shop in North America. That means hard work, the willingness to pitch in where help is needed and to build a non-traditional organizational culture... 
Author: Tonkin, Lea A. P.
Pub. Date: 2000-01-01

Senderra Funding LLC: Taking the World of Employee Ownership to the World of LLCs 

Conventional wisdom would have you believe that you cannot effectively create an employee ownership culture in an LLC. To most people this seems like an impossible problem to overcome. Not to Brad Bradley and Lew Semones of Senderra Funding LLC. 
Author: Mathews, Anthony
Pub. Date: 2008-01-01

Southwest Airlines Corporation 

Southwest Airlines, consistently ranked as one of the top performing airlines in the business, began a profit-sharing plan in 1974. 
Author: Govindarajan, Vijay; Lang, Julie B.
Pub. Date: 2002-01-01

Starting Over in Lexington: Taking Ownership

The folks at our Lexington, Ky. plant are well on their way to becoming owners of their company, all part of our plan to turn the operation around and make it profitable again. 
Author: Stack, Jack
Pub. Date: 2010-07-26