CLEO Logo

School of Management and Labor Relations

Keyword Search

Results for: Competitive Advantage | Showing Results: 1 to 25 | Total Results: 33 | Sort By: Alphabetical Publication Date

Capital Disadvantage: America's Failing Capital Investment System  

In global competition, where investment increasingly determines a company's capacity to upgrade and innovate, the U.S. system does not measure up. 
Author: Porter, Michael E.
Pub. Date: 1992-09-01

Howard Schultz (A, B) 

In the late 1980s Howard Schultz led the Starbucks Coffee Co. to explosive growth, transforming a small whole-bean coffee company into a national retail power. Starbucks success hinged on its reputation for quality and personal service... 
Author: Pearce, Nicole; Meyer, Kathleen A.
Pub. Date: 1994-01-01

Customer Satisfaction Incentives 

Customer satisfaction incentive schemes are increasingly common in a variety of industries. We offer explanations as to how and when incenting employees on customer satisfaction is profitable and offer several recommendations for improving upon current practice. 
Author: Hauser, John R.; Simester, Duncan I.; Wernerfelt, Birger
Pub. Date: 1994-01-01

Open-book Management: The Coming Business Revolution 

Open-book management is not so much a technique as a way of thinking, a process that actively involves employees in the financial life of the company. 
Author: Case, John
Pub. Date: 1996-04-12

United Airlines 

In 1994 United Airlines became the largest employee majority-owned enterprise in the United States, with various groups of employees – most represented by unions – having purchased 55% of its stock in exchange for various concessions. The employees accepted pay cuts and made other concessions, but were also granted representation on the company's board of directors...[newline] 
Author: Kochan, Thomas A.
Pub. Date: 1999-01-01

Lucent Technologies 

Lucent was created in 1994 as part of AT&T's tri-vestiture. This case focuses on the dilemma faced by a new company that inherited a labor-management consultation structure developed by AT&T, a structure that has broken down in many respects, and that does not seem adequate to the challenges of the new company in a new and highly competitive market... 
Author: Kochan, Thomas A.
Pub. Date: 1999-05-01

Nucor Corporation (A, B) 

This case examines several strategies advocated by various actors in the Nucor Corporation, a major producer of steel. 
Author: Govindarajan, Vijay
Pub. Date: 2001-01-01

Employee Ownership: The New Source of Competitive Advantage 

At a time when employers are searching for new and innovative ways to motivate and retain key talent, employee stock ownership plans are proving to be powerful retention and reward strategies that have a positive impact on profitability, revenue growth, and productivity. 
Author: Beatty, Carol A.; Schachter, Harvey
Pub. Date: 2001-11-30

Southwest Airlines Corporation 

Southwest Airlines, consistently ranked as one of the top performing airlines in the business, began a profit-sharing plan in 1974. 
Author: Govindarajan, Vijay; Lang, Julie B.
Pub. Date: 2002-01-01

Labor Markets and Firm Benefit Policies in Japan and the United States 

This paper presents finding from our most recent research on the transformation of participatory employment practices of Japanese firms in the 1990s, during which the Japanese economy slowed down considerably. The operation appears to be of particular public policy interest for many countries considering participatory employment practices as a way to improve their productivity performance and thus competitiveness. 
Author: Ogura, Seiritsu; Tachibanaki, Toshiaki; Wise, David A.
Pub. Date: 2003-08-18

The Southwest Airlines Way 

The Southwest Airlines Way examines how the company uses high-performance relationships to create enormous competitive advantage in motivation, teamwork, and coordination among employees. 
Author: Gittell, Jody Hoffer
Pub. Date: 2005-04-14

Joystar, Inc. 

A small company with a wide network of travel professionals, Joystar, Inc., is a publicly-traded host agency for more than 5,000 home-based travel agents, and it offers stock options to each and every one of them.  
Author: The National Center for Employee Ownership
Pub. Date: 2007-03-01

America Works 

The U.S. labor market is the most laissez faire of any developed nation, with a weak social safety net and little government regulation compared to Europe or Japan. 
Author: Freeman, Richard B.
Pub. Date: 2007-04-30

Netflix 

Netflix is revolutionizing the way companies manage their employees. 
Author: The National Center for Employee Ownership
Pub. Date: 2007-11-01

Who Has a Better Idea? Innovation, Shared Capitalism, and HR Policies 

This paper investigates the relationship of 'shared capitalist' compensation systems—profit/gain sharing, employee ownership, and stock options—to the culture for innovation and employees’ ability and willingness to engage in innovative activity. 
Author: Blasi, Joseph; Kruse, Douglas; Harden, Erika E.
Pub. Date: 2008-01-01

Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage 

Employee-owners exhibit such enthusiasm for their organization that they infect countless customers with similar satisfaction, loyalty, and dedication. Customer-owners are in turn so satisfied with their experience that they relate their stories to others, persuade them to try your product, and provide constructive criticism and new product ideas. 
Author: Heskett, James L.; Sasser, W. Earl; Wheeler, Joe
Pub. Date: 2008-11-11

Beyster Institute's Employee Ownership Management Program, 2010 

Curriculum material for Beyster Institute's Employee Ownership Management Program, a seminar presented at the Rady School, UCSD.  
Author:
Pub. Date: 2010-01-01

Building a System of Trust: Ten Hidden Secrets of Success in Employee-Owned Companies 

The great potential of employee ownership to improve business performance lies in its capacity to bring people together to work as a team toward shared success. 
Author: Staubus, Martin; Lynch, Robert Porter
Pub. Date: 2010-01-01

Business Strategy: The Sustainable Enterprise 

This course integrates environmental management issues with use of strategic planning tools for assessing and responding to competitive and social forces. Emphasis will be on the company’s ability to build and sustain a competitive advantage utilizing traditional management concepts as well as new sustainability practices. 
Author: Nassos, George P.
Pub. Date: 2010-01-01

Finland's S Group: Competing with a Cooperative Approach to Retail  

The case looks at the two dominant Finnish retailers: S Group and Kesko. The case requires that students consider sources of competitive advantage that arise from the companies' markedly different business models. 
Author: Casadesus-Masanell, Ramon; Khanna, Tarun; Skurnik, Samuli; Mitchell, Jordan
Pub. Date: 2010-03-08

ESOP: Employee Ownership of Companies on the Rise 

The ESOP – Employee Stock Ownership Plan – is, slowly, on the rise. These worker-owned businesses are more productive and could benefit the American economy. 
Author: Case, Nancy Humphrey
Pub. Date: 2010-03-29

Employee Ownership in the Airline Industry 

One of the most visible examples of employee ownership in companies has been in the airline industry, where players like Southwest and United have made efforts to increase employee participation, responsibility and ownership. This Reading Collection features case and other material highlighting airlines' experiences with employee ownership.  
Author: Johnson, Jennifer
Pub. Date: 2010-10-20

Employee Ownership, Technology and Innovation 

Increased employee participation encourages the same traits that high-tech companies often look to encourage in their organizations: employee motivation, team work, innovation, involvement, and constructive culture. The following Collection includes material on a number of companies at the cutting edge of technology development as well as several companies with less high-profile products, but who nevertheless emphasize both technological development and innovation.  
Author: Johnson, Jennifer
Pub. Date: 2010-10-20

Employee Ownership in Traditional Industries 

One of the most significant changes to business in the twentieth century was the shift from more traditional manufacturing and basic industries to high technology and services. As the cases and other material in this Collection illustrate, a number of companies have been able to overcome these challenges not by removing more employees from the equation, as with outsourcing, but by instead integrating employees more closely into their organizational and governance structures.  
Author: Johnson, Jennifer
Pub. Date: 2010-10-20

Employee Ownership and the Entrepreneurial Spirit: The Case of HCSS 

Heavy Construction Systems Specialists, Inc. [HCSS] designs and sells hi-tech software to the heavy/highway construction industry. The case describes a unique corporate culture that has made HCSS a business success in a highly competitive industry. 
Author: Roche, Olivier; Shipper, Frank
Pub. Date: 2010-11-01