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McKay Nursery Company (A, B) 

Kathleen A. Meyer, Laura Pochop, Stephanie Weiss | December, 1996

McKay Nursery Co., founded in 1897 in Waterloo, WI, had a longstanding history of commitment to employees. The close-knit organization was a pioneer in the agricultural industry of several employee-friendly policies. But in the early 1980s, as McKay’s owners grew older and senior management neared retirement, the next generation of managers feared for the future of the profitable, debt-free company… 

Howard Schultz (A, B) 

Kathleen A. Meyer, Nicole Pearce | January, 1994

In the late 1980s Howard Schultz led the Starbucks Coffee Co. to explosive growth, transforming a small whole-bean coffee company into a national retail power. Starbucks success hinged on its reputation for quality and personal service…