Summary
There never seems to be a scarcity of ideas on how to create the most productive workplaces and the best cultures. Often leaders, whose organizations have experienced quick growth and financial success, attribute these triumphs to some unique, efficient process that they themselves implemented, rather than giving credit to the efforts of the whole workforce, the growth in the economy, or just the success that can come from being in the right place at the right time. My contention is that the most successful companies are built on mutual trust, honest information, and a belief in people rather than on new, top-down, more for less, processes that increase worker output in order to satisfy customers.
Read Article