Why is Southwest so uniquely able to succeed where others can’t? The thing that makes Southwest employees a powerful force for success is that they are autonomous workers working toward a common goal…
The Southwest Airlines Way examines how the company uses high-performance relationships to create enormous competitive advantage in motivation, teamwork, and coordination among employees.
Southwest Airlines, consistently ranked as one of the top performing airlines in the business, began a profit-sharing plan in 1974.
Southwest Airlines has created a culture where employees are treated as the company’s number one asset.