We are all familiar with and pretty much understand the old saying, ‘An ounce of prevention is worth a pound of cure.’ Yet, in spite of its profound implications, when it comes to addressing ‘people problems,’ many of us fail to take action in the early stages. Instead we wait until a crisis forces action–action which is far more costly in time, money and stress for everyone affected.
When things go wrong at work, as they occasionally do, a common first reaction is to look for the culprit(s). This can lead to punishment which may result in the ‘evildoer(s)’ being severely reprimanded, or even terminated. Unfortunately, not only does the problem often remain unsolved, the organization is left with another challenge of replacing a person or two. There may be a better way that doesn’t result in a lose-lose situation.Read Article