The Neuroscience of Trust: Management Behaviors that Foster Employee Engagement - CLEO Skip to main content


In this article, Zak reviews his research and that of others to link trust, the production of oxytocin in the brain, and performance. Furthermore, he identifies eight managerial behaviors that lead to building a culture of trust. By doing so the organization lowers stress sick days, and burnout; and increases productivity, engagement, and collaboration among employees. A practitioner of employee ownership, Herman Miller, is used to support this alternative approach.